What do managers know about business processes?

The current mini-survey being run on BPTrends asks readers to tell us what managers at their companies know about processes.

One option suggests that an organizations know about processes, could help improve them, get data about them and use that data to make day-to-day management decisions.  For those familiar with CMMI, that would suggest a maturity level of 4.  Only one respondent suggested that his or her organization was a level 4 organization.

Most managers said that either 1) their managers knew the names of business processes or that 2) their managers really didn’t know much about processes. Those two responses attracted 88% of those responding to the mini-survey.

Still, its early in the month.  Hopefully as more www.bptrends.info readers respond and provide information things will begin to sound a little bit better.


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