UPS Case Study

UPS Case Study
Dawson Wood
UPS, a long-time process centric organization, recently determined to create greater value for their customers by using their package delivery network to manage the integration of information, transportation, inventory, warehousing, materials handling, packaging and the security of packages. They approached the challenges through several initiatives that were both internal to the company and external or market facing. The results of their efforts have contributed significantly to UPS’ profitability and presence in the global market. Read this detailed account of the UPS journey.

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