Robotic Process Automation (RPA)

Robotic Process Automation, or RPA, is a technology that lets users capture routine sequences of steps and then automate them.  Used where appropriate, this bit of technology can capture and automate routine transfers of information from one application to another. In effect its “duct tape” than can be used to link to software applications together while saving human’s from constantly repeating a routine transfer, over and over.  It’s a nice bit of automation that is now available in several BPMS software tools and in some stand-alone applications.  It’s hardly revolutionary, but its a convenience that many organizations would be well advised to use.

Our recent poll suggests that 29% of our readers have never heard of it, while 16% had heard of it, but weren’t using it.  Ten percent found it useful while 16% have made a serious commitment to it.  These numbers are about average for a new technology that is just gaining some recognition.

Most organizations have software applications that aren’t linked — apps that force human users to transfer data from applications to databases or to other applications — manually functioning as software links.  Most IT departments can solve these problems, when they get around to it — but most IT groups have a long queue of tasks like this waiting to be done.  Having a software tool that let’s end users or business analysts make their own connections is a very useful thing and lots of organizations are going to want to exploit this new technology.