Reunifying Knowledge and Business Process Management

Reunifying Knowledge and Business Process Management
Chris Taylor
Chris Taylor observes that a great deal of time and effort is wasted as IT and business struggle to understand each other’s vocabulary and needs – a circumstance that often leads to distrust and lack of cooperation. Chris warns that organizations that manage knowledge and process separately will ultimately lose to competitors that empower their employees by unifying knowledge management and BPM. He suggests a number of existing applications that can bring these two elements together.

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