Process Innovation: Oliver’s Garage
This month, Howard Smith resumes his Column on P-TRIZ with an engaging, true story involving an eleven year old boy, three garages, and an innovation process. The story illustrates how, using P-Triz, any business process can be improved, yielding an ideal design.
Howard Smith
Howard Smith is the author of Business Process Management: The Third Wave. Now retired from his role as CTO at Computer Sciences Corporation (DXC), he created Southbeach Notation with his colleague Mark Burnett. The notation was later implemented by micro ISV Southbeach Solutions, a UK company. He is currently exploring the potential of LLMs for problem-solving and innovation and is the author of the ‘In Conversation with GPT’ series of (10) books, available via Amazon worldwide.
Howard can be reached at smithhn@gmail.com, on Twitter @sbnotation or via LinkedIn
Latest posts by Howard Smith (see all)
- Southbeach Modeller + AI = Superpowers! – April 9, 2024
- Southbeach Notation: Its Semantics and Case Study – February 3, 2020
- Software Robots for Process Automation: Fudge or a Strategic Solution? – June 1, 2015
- Thinking Processes, Capabilities and Services What’s in a Word? – October 6, 2014
- The Elements of Southbeach Notation 0.9 – June 7, 2011
