Process in Practice: Process is not always WISIWYG

Process in Practice: Process is not always WISIWYG
Too often process practitioners create lots of process drawings that never get used in practice. Even when process models are actually used to implement operational processes, they are not necessarily the same as the processes that were designed – in other words process is not always “What You See Is What You Get”. Rob Davis provides three techniques that can ensure that you achieve process WYSIWYG but emphasizes that the most important element in achieving this is to ensure that the business thinks process and values process.

Rob Davis

Rob Davis

Rob Davis is Global Solutions Manager for Enterprise BPM at IDS Scheer AG and a Senior BPM consultant with IDS Scheer UK (Ltd). He is an internationally recognized expert in Business Process Management (BPM) and the practical use of the ARIS Design Platform. Previously, Rob worked for British Telecom (BT) where he was responsible for selecting and implementing ARIS in a large scale implementation. Rob has built extensive experience with all aspects of BPM and specializes in providing consultancy on BPM, process modeling and design, architecture and frameworks, process governance, and integrating process and IT design. Rob has written three definitive books on the practical use of ARIS Design Platform for BPM.
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