November 2016

Dear BPTrends Member:

This month we are pleased to welcome Holly Lyke-Ho-Gland to our excellent list of Columnists. Readers of the monthly Update will be familiar with Holly’s writing. She has contributed numerous Articles on Process Frameworks and has committed to writing a quarterly Column titled “Applying Process Frameworks,” the first of which appears this month. As a principal research lead at APQC, with over ten years of business research and consulting experience, Holly brings considerable knowledge to the task. We hope you will share your thoughts and comments with her at

Don’t forget the Building Business Capability Conference from October 31 – November 4, 2016, in Las Vegas and be sure to stop by and see our US Training Partner, Corporate Education Group at Booth #405 to learn more about what’s new with our BPTrends Associates Training Curriculum and Certificate Program.

Carolyn Potts
Managing Editor

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