Publications

  • Copies-R-Us: A Case Study (Part 1)

    Here is a detailed case study that illustrates how the BPTrends Associates Process Redesign Methodology is applied to a specific process redesign problem.

  • May 2022

    Dear BPTrends Members, BPTrends was formed in 2003, just after I published my book, Business Process Change.  The initial idea was that the site would provide additional information about process work, as the field evolved.  We have been at it ever since and, in the course of publishing articles and columns by leading authorities we…

  • Harmon on BPM: Process Problems and Solutions

    This month, Paul considers the range of problems that a business process practitioner might address. He includes a basic list of things to check when analyzing a specific process problem.

  • April 2021

    When T.S. Eliot wrote “April is the cruelest month,” was he was anticipating the April 15 US tax deadline? Is that why he moved to England? Well, those of us here in the US have been given a one month reprieve this year, so enjoy it while ye may… Our authors have provided an abundance…

  • Frameworks: Addressing Persistent-Challenges Departing Process Purgatory

    Holly Lyke Ho-Gland, a principal research lead at APQC, summarizes the results of their annual survey taking stock of the trends and challenges that have an impact on Project Portfolio Management professionals in the year ahead. In Her Column, Holly summarizes the results and suggests that lessons learned have reinforced the need to address ongoing…

  • March 2020

    Dear BPTrends Member: As we inch toward spring, we at BPTrends are delighted to offer content we hope you will find both interesting and informative. Paul discusses recycling those waste bi-products from the input-output process, while Ron Ross focuses on the importance of rule independence in a digital world where the pace of change continues…

  • Harmon on BPM: Recycling

    Paul devotes his Column this month to the all-important topic of recycling. Business processes take inputs and convert them into valued outputs. However, the dirty secret is that while business processes take some inputs and convert them into valued outputs, most are, in fact, converted into waste bi-products that are simply thrown away. Read some…