BPM in India: Spreading their Wings – Home-Grown Indian BPM Products

BPM in India: Spreading their Wings – Home-Grown Indian BPM Products
While much has been written about the global BPM players and their efforts to increase their market share in the rapidly expanding Indian BPM market, Jyoti Bhat and Jude Fernandez thought it would be interesting to look at the Indian BPM players, how they grew, the unique challenges they faced and, finally, the possible trends for the future. Read their Column for their insights and analysis of “Home-Grown” Indian BPM products.

Jyoti Bhat

Jyoti Bhat

Jyoti Bhat leads the Business Process Management Research group within the Software Engineering and Technology Labs (SETLabs) of Infosys. Her current research interests include Process monitoring, simulation, process innovation, BPM governance and BPM-SOA methodologies She has 15 years of industry experience in software delivery, research and process consulting . She has expertise in several areas of Process Management, change management, software engineering including Object Oriented Analysis and Design, Requirements Analysis and Business Process Management. Jyoti has been the Program Manager for Infosys Strategic Initiatives, Metrics Program and several Process Improvement initiatives. She program managed the creation of the Business process repository and project management platform for Infosys. She is a certified CMMI Assessor and ISO Auditor. She has several publications on Process Management, Requirements Engineering and software engineering. One of the papers she co-authored titled "Measuring and Improving Process Capabilities — Best Practices" was awarded the Best practice paper in the SEPG conference APAC 2002.
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