Alan Ramias & Paul Fjelsta

Alan Ramias is a Partner of the Performance Design Lab (PDL), a consulting, coaching and training company that specializes in organizational performance improvement and an instructor with the BPM Institute. He brings 30 years of consulting experience in the analysis, design and implementation with organizations in Asia, Europe and North America. He is a co-author of the books White Space Revisited: Creating Value through Process and Rediscovering Value: Leading the 3-D Enterprise to Sustainable Success. Before becoming a management consultant, Alan was an instructional designer, training manager and organizational development manager at Motorola. Alan joined The Rummler-Brache Group (RBG) in 1991, and led improvement projects, became a Partner and Managing Director of Consulting Services at RBG and was responsible for selecting, training and overseeing RBG’s consultant teams. Paul Fjelsta is a Founding Partner of accomplir where he specializes in developing integrated, next-generation process improvement frameworks that link Behavioral Leadership & Behavioral Change Management tools with Lean Sigma (DMAIC) and Rummler Process Methodology (RPM) toolsets to create “Sustainable Lean Sigma” and “Behavioral BPM”. These blended toolsets enable client ownership of the organizational, business process, technology, and behavior changes required to bring about timely, sustainable and measurable business results.