Nilay Thakkar

Nilay Thakkar

  • You Have Modeled a Better Process—Now What?

    You Have Modeled a Better Process—Now What?How does a company ensure that the exercise of defining a new process becomes a reality—not just for a month or a quarter, but for the foreseeable future? In this Article, Nilay Thakkar discusses four key activities that will drive long term process adherence.