Michael Rosemann

Michael Rosemann

  • Process Management as a Service

    Process Management as a ServiceIs a service a process and vice-versa? In this Article, Michael Rosemann provides an answer to the skeptics in the BPM community who regard everything as a process – “process as the ultimate first class citizen” – and who doubt that the service concept can add new insights. Professor Rosemann argues…

  • Framework for BPM Center of Excellence

    Framework for BPM Center of Excellence In this Article, the author team of Leandro Jesus, Andre Macieira, Daniel Karrer, and Michael Rosemann propose three capability levels for the structure for a BPM Center of Excellence. Their proposal goes beyond levels of analysis of detail in other models and provides a framework for the design of…

  • The Service Portfolio of a BPM Center of Excellence

    The Service Portfolio of a BPM Center of Excellence In this Article, Dr. Michael Rosemann, sets out to make the challenge of set-up and delivery of an enterprise-wide BPM system easier for managers responsible for the project. He provides all the tools necessary for a “portfolio management approach” and offers a public sector case study…

  • Creativity Management—The New Challenge for BPM

    Creativity Management—The New Challenge for BPM Stefan Seidel and Michael Rosemann ask if BPM, in addition to its many successful applications, can also facilitate the management of creativity, an all-important component of innovation. The authors believe it can, and hope to set a baseline for further discussions on creativity-oriented BPM. Read their provocative Article and…

  • Holistic BPM is Coming of Age

    Holistic BPM is Coming of Age BPM is not only important within companies, but it is also a hot research topic at universities. In this short paper, Michael Rosemann, head of the BPM program at Queensland University of Technology, and his colleague Marlon Dumas, consider which aspects of BPM are most interesting to academics and…

  • Process Portfolio Management

    Process Portfolio Management Dr. Michael Rosemann is a professor at Queensland University of Technology and co-leader of the QUT’s BPM Group. In this article, Dr. Rosemann describes how companies can apply portfolio management techniques to analyze their processes and prioritize their intervention efforts. He goes on to show that more process-mature companies can use this…

  • Application of a Holistic Model for Determining BPM Maturity

    Application of a Holistic Model for Determining BPM Maturity Michael Rosemann and Tonia de Bruin report on the results of tests of the Holistic Model for Determining BPM Maturity that has been developed at Queensland University of Technology.