Fred Nickols

Fred Nickols

  • Inside the Process Box

    Inside the Process BoxFred Nickols suggests you set aside your “outside the box” thinking and consider what’s “inside the box” in the process diagram. He believes that what lies inside can be useful in figuring out how to improve the performance of people and processes. Read his Article for a set of diagnostic questions and…

  • Understanding Work and Work Control Systems

    Understanding Work and Work Control Systems In this clear and concise article, Fred Nickols presents a model of a work control system that has had proven success in making work more productive.