April 2014

Dear BPTrends Member:

As Managing Editor, each month I am struck by the quality of the analysis and counsel offered by the distinguished BPM practitioners who write for BPTrends. This month is no exception, with discussions of topics ranging from a renewed look at Balanced Scorecard, to the Agile Manifesto, to process mining and many more. As always, we hope you will find that the information presented by our authors enriches your knowledge and practice of BPM.

Carolyn Potts
Managing Editor