A Practitioner’s Perspective: Some Thoughts on Process Discovery

A Practitioner’s Perspective: Some Thoughts on Process Discovery
So, you think you know what your organization’s processes are? Alec Sharp contends that incorrectly identified processes are the root cause of troubled BPM projects. Read his Column for some examples of troubled projects where process discovery was flawed and for his advice on how to guard against this happening in your organization.

Alec Sharp

Alec Sharp

Alec Sharp has managed his consulting and education business, Clariteq Systems Consulting Ltd., for close to 30 years. Serving clients from Ireland to India, and Washington to Wellington, Alec's expertise includes facilitation, strategy development, data management, and of course, business analysis and business process improvement. His popular workshops and conference presentations on these topics, conducted globally, consistently receive "excellent" ratings. Alec is the author of the recently-released second edition of "Workflow Modeling" (Artech House, 2008) which is widely used as a university text and is a best-seller in the field. Contact Alec - asharp@clariteq.com.
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