March 2022
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Change Management and Human Performance
Change Management is one of the keys to a successful business process change initiative. Learning the basics involved and incorporating them into your process methodology will increase your chances for success.
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March 2022
As we inch toward spring, we at BPTrends are delighted to offer content we hope you will find both interesting and informative. Paul speculates on what may be in the future for business process, and Keith suggests a new and useful notation for architecting process. We look forward to your questions and comments Please let…
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Harmon on BPM: What’s next for Business Process?
In his Column this month, Paul asks where business process improvement is today and where it’s likely to go next. You will want to read his surprising speculation on that question.
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Book Review: Business Architecture: Collecting, Connecting, and Correcting the Dots by Roger Burlton
Reviewed by Paul Harmon.
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Human Processes: Architecting processes
Keith Harrison-Broninski begins his Column with this statement: “Finally, a notation is available to show collaborative human processes in a simple, sensible way. It’s about time.” I’m sure you’re curious, as I was, about what precisely he meant. Well, he reveals his meaning, but you’ll have to read inside to find out.
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A Scorecard for Process Managers
This approach can capture the same information captured in a more traditional balanced scorecard approach. The stakeholder scorecard approach, however, doesn’t require that measures be rearranged or arbitrarily grouped, but allows them to displayed in a way that improves tractability and clarifies the priorities of the process in question.