July 2018

  • Harmon on BPM: AI and Business Processes

    In this month’s Column, Paul provides a context for examining the current interest in AI which began in the Eighties and has recently re-emerged. One of the limits imposed on AI in the Eighties was a lack of sufficient computer power. AI was an expensive and time consuming process. Paul believes this re-emergence of interest…

  • Frameworks: Process Management Capabilities Shift

    Holly-Lyke-Ho Gland cites a recent APQC survey to support her argument that an overwhelming majority of process practitioners feel that to stay relevant process management needs to take a hard look at its capabilities. In this Column , Holly examines the questions of what’s driving the change and what needs to change.

  • Practical Process: The 6 wastes of BPM

    Although we are very familiar with defining types of wastes that are found in operational activities, Roger Tregear asks “What about the wastes that we can too easily design into process-based management?” He believes that these wastes can result in the failure of active process management and improvement. In this Column, Roger defines some of…

  • Essentials of Business Architecture: Developing your Concept Model: What do you manage and what do the words mean

    In several earlier Columns, Roger Burlton has referred to the importance of a common semantic framework in developing other architectural models. Since he began writing his Column 3 years ago, he has increasingly relied on the formal structuring of a Concept Model as the foundation of several other types of domain models. In this Column,…

  • July 2018

    Dear BPTrends Member: This month we are delighted to welcome back Mike Rosen, a long time contributor who previously wrote a Column on Business Architecture. In this month’s Update, Mike returns with a new Column on Digital Transformation. Read his first NEW Column, Digital Transformation—”Right Here Right Now”. We are always interested to know your…

  • How to Hire a Social Media Management Team

    Mark Clain, a freelance writer, believes that out-sourcing the management of your social media program will eliminate the hassle and stress that managing an in-house team invariably causes. In this Article, he explains his rationale and offers his advice on qualities you should look for during your outsourcing search.

  • Digital Transformation: Right Here, Right Now!

    In his debut Column on Digital Transformation, Mike Rosen writes that although ‘”Digital Transformation’ has been hyped up to the max,” the hype does not mean that it isn’t real. In fact, he contends that it is very real, and evolving rapidly, and that organizations that don’t have it on their radar may be in…

  • The 4-Dimensional Swimlane: An expanded view of process modeling

    Dr. Drasin. is a professional consultant currently leading the office of Process Improvement and Innovation at the University of Maryland, College Park. In this Article, he expands upon his belief that one of the key aspects of process excellence is that the models are able to balance the syntactic, semantic, and pragmatic needs of the…