October 2010

  • Executives, Process, Outsourcing, and Mergers

    Executives, Process, Outsourcing, and Mergers Too many companies treat outsourcing initiatives and mergers as executive decisions made without input from the process practitioners. In fact, a process-focused approach ought to play a key role in this type of decision.

  • Task Analysis

    Task Analysis This month, our Spotlight focuses on Task Analysis and highlights some of the best Articles that BPTrends has published on the topic.

  • The Need for BPM Standardization

    The Need for BPM Standardization Paul Harmon – October 12, 2010 Within the broad discipline described as Business Process Management there have been several efforts to create a common body of knowledge. The field is diverse and more work needs to be done. The various disciplines within BPM need to achieve some agreement on common concepts and…

  • Process Management as a Service

    Process Management as a ServiceIs a service a process and vice-versa? In this Article, Michael Rosemann provides an answer to the skeptics in the BPM community who regard everything as a process – “process as the ultimate first class citizen” – and who doubt that the service concept can add new insights. Professor Rosemann argues…

  • BPM and the New Enterprise: BPM Vendors Lag in New Technology Uptake

    BPM and the New Enterprise: BPM Vendors Lag in New Technology UptakeWhile looking for a workflow product to deploy a bug tracking solution for his new company, Rashid Khan discovered that, among the many BPM/workflow systems on the market, a low-cost and easy-to-deploy system does not exist, leaving him, and others like him in small…

  • Human Processes: Big Processes

    Human Processes: Big Processes What, you may well ask, are “Big Processes” as opposed to small ones? In order to see the elephant in the room, Keith Harrison-Broninski suggests you stop identifying processes with flow chart diagrams. Read Keith’s thought-provoking Column to learn how a Human Interaction Management System (HIMS)deployment can effect order-of-magnitude changes while…

  • Performance Architecture: Why Trends Matter

    Performance Architecture: Why Trends Matter Many of us ignore current trends as irrelevant to our business and social activities. In their Column this month, Roger Addison and Carol Haig cite numerous trends they feel are significant. Read how and why being aware of trends can add value to your work as BPM practitioners.

  • Unified Organizations. Do you fit in?

    Unified Organizations. Do you fit in? Peter van den Heuvel Few would disagree that all systems within an organization need to be aligned to operate optimally. How to arrive at that ideal state remains a challenge. Peter van den Heuvel proposes a solution in the form of a Company Reference Grid (CRG). In this Article,…

  • Product Development Challenges for IT Services Companies

    Product Development Challenges for IT Services CompaniesIn his position as a Practice Partner in the Enterprise Architecture Consulting Practice at Wipro, Srikanth Inaganti has had a first-hand opportunity to observe that IT services companies are delivering similar or the same solutions in different vertical industry segments. This practice has frequently led to either limited or…

  • BPTF Framework 2010, Part 2: Architectural Overview

    BPTF Framework 2010, Part 2: Architectural Overview Tom Mercer In Part I of their three-part series, Tom Mercer, Dennis Groves and Vasco Drecun explained that the Business ProcessTransformation Framework (BPTF), with its three dimensions, defines process transformation scope with the precision required for analysis and improvement of processes. In this Article they describe how different…