Welcome

Letter from the Executive Editor

• February 2026

  

  It is with deep sadness that I share the passing of my dear friend and business partner, Paul Harmon.

  Paul was more than a colleague – he was a pioneer, a teacher, and a guiding force whose influence shaped not only our work, but the broader field of intelligent systems and business process thinking. In the early days of artificial intelligence, when the possibilities were still uncertain and often misunderstood, Paul stood at the forefront. His vision, curiosity, and discipline helped translate complex ideas into practical tools and frameworks that organizations around the world continue to rely on today.

  As an author and a co-founder of BPTrends.info, Paul created more than a website – he built a community of thought leaders and process practitioners, bringing much needed professionalism to a nascent practice. Through the BPTrends monthly knowledge sharing, he encouraged thoughtful dialogue and elevated the practice of business process management globally. His commitment to clarity, rigor, and generosity of insight defined everything he touched.

  To me personally, Paul was a trusted partner, a steady voice of inspiration and reason, and a dear friend. His wisdom, integrity, and quiet humor will be profoundly missed by all that knew him.

  Paul leaves behind a legacy that endures in the ideas he advanced, the community he nurtured, and the many people he inspired. We are all better for having known him.

  Roger Burlton
  Chairman, Board of Advisors, BPTrends

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Infographics

• 
  APQC 2026 Top Challenges and Solutions: Project Management
  by APQC
  Proper project management is crucial to ensuring that projects achieve success in a timely and organized fashion. Without careful management, an organization’s projects will fail to achieve the intended goals and prevent the organization from executing their priorities. This infographic details insights from an APQC survey on project management challenges and potential solutions.

Articles

• From Manual to Intelligent: How AI is Transforming Operational Risk Governance in Financial Institutions
  by Lino Lorenzon
  The Risk and Control Self-Assessment has been the backbone of operational risk governance in financial institutions for over two decades. Yet the traditional RCSA process remains labor-intensive, dependent on subjective expert judgment, and difficult to scale across complex organizations. This article examines how artificial intelligence — particularly large language models and process mining tools — can augment each stage of the RCSA lifecycle without replacing the human expertise that makes risk governance credible.
• Business Process Manifesto: Revisited
  by Roger Burlton
  It has been a decade since the Business Process Manifesto was introduced. Very recently, a sixteenth translation (Turkish) was released. This new version was a good reminder for me to revisit the document to assess its suitability in today’s fast paced changing world.

Book Reviews

• 
  Empower Your Workforce:  Process Management that Enlightens and Enables by Jim Boots.
  by Paul Harmon
  A new book by Jim Boots provides business managers with advice on how to manage their processes. It’s a book Harmon wishes he had, over the years, to hand to lots of managers who didn’t quite get the process approach.

Calendar of Events

Education and Training

For Public Training Schedules and/or for On-Site Training and/or Consulting Dates, please contact the following:

• ES Consulting, Saudi Arabia/Arab States: Abdulrahman AlForaih at a.alforaih@esconsulting.com.sa
• Process Renewal Group/North America: Roger Burlton at info@processrenewal.com or +1 905 237-2936