Smita Sharma

Smita SharmaSmita Sharma is a business process management consultant and has worked on various client projects in the areas of process consulting and technology aided business transformation. Her areas of interest are business process analysis, process modeling, reengineering GAP analysis and BPM suites.

She can be reached at

BPM: Doing it Right

BPM: Doing it Right In her experience as a Business Process Management consultant, Smita Sharma has encountered many BPM initiatives gone awry, because they are undertaken from an IT perspective and ultimately become just another IT application. The solution, she maintains, is a paradigm shift in which BPM is embedded in the organization’s culture. For […]