Archives for May 2022

May 2022

Dear BPTrends Members, BPTrends was formed in 2003, just after I published my book, Business Process Change.  The initial idea was that the site would provide additional information about process work, as the field evolved.  We have been at it ever since and, in the course of publishing articles and columns by leading authorities we […]

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together by James P. Womack and Daniel T. Jones.

Reviewed by Paul Harmon.

Once More: Porter on Competitive Advantage

Paul Harmon describes the continuing importance of Michael Porter’s Competitive Advantage concept to process professionals.

The BPTrends Associates Methodology

A quick overview of how BPTrends Associates conceptualizes the business process space. A good process change methodology ought to systematically address all of these concerns.

Harmon on BPM: Management Processes

Paul Harmon describes a new book he is working on and presents a bit from the book’s Introduction.

Culture Reigns Supreme in Process Teams’ Priorities

Holly Lyke-Ho-Gland describes the results of APQC’s annual process and performance management (PPM) survey of trends and challenges facing PPM professionals in the year ahead.