Archives for April 2021

April 2021

When T.S. Eliot wrote “April is the cruelest month,” was he was anticipating the April 15 US tax deadline? Is that why he moved to England? Well, those of us here in the US have been given a one month reprieve this year, so enjoy it while ye may… Our authors have provided an abundance […]

Harmon on BPM: The Varieties of Process Change

Paul focuses on two process-related articles he recently read that piqued his interest — one enthusiastic about Robotic Process Automation (RPA) and the other arguing that Process Mining is the wave of the future. He is doubtful that either is going to entirely revise how we think of business process change. He explains why in this Column.

Frameworks: What Good Improvement Programs Have in Common

To show what’s at stake in the choice of an improvement approach, APQC analyzed data from its survey, How BPM Programs Stack Up. Here Holly Lyke-Ho-presents the somewhat surprising results.

Simple Ways to Encourage Better Workflow around the Office

Lewis Robinson, a frequent contributor to our pages, believes that to maximize the potential of your company, you need to devise a strategy that addresses specific issues, and workflow is a major one. Read his easy to adopt simple steps.

April 2021

Practical Process: Speaking to the Board–A Fab Way to Communicate with Strategic and Effective Executive Decision-Makers

During his experience as a Process Consultant, Roger has spent a lot of time talking to many senior people about the "joys of process" and its benefits. The majority, he says, are waiting to be convinced, and that will only happen if "Boardish" is the common language. "What’s that?" you may ask. You know what to do to find out.

Process Automation: Automate Where Returns Are

The ultimate goal for automation should be to increase throughput from the overall process rather than reducing processing time for one of the activities. Gangesh Dubey and Samandeep Singh explain why in this detailed article.