Archives for October 2020

October 2020

October 2020

The leaves are turning here in the northeast–a prompt to us to ready our winter wear and for all of us to return to our fall schedules. Whether you’re facing the onset of fall with the dread of the winter that follows or looking forward to the next season and the new possibilities it offers, we […]

Human Processes: Collaboration at a Distance

Keith was surprised when the forced confinement of the pandemic caused him to rethink the idea that consultants, writers and speakers needed an initial face to face contact with order to establish a good working relationship. What changed his thinking?


In earlier Columns, Roger has stressed the value of sound business architecture to the performance of the organization. In this Column, he urges practitioners not to treat the architecture as a “cookbook.” Read his useful advice on what and what not to do in implementing the elements of a business architecture.

How Process Practitioners Can Improve Digital Transformation Success

Andrew Spanyi makes a convincing case that they can do so by advocating for a customer centered, process based view, in stark contrast to operating in silos. An idea whose time has come?

Business Process Management Systems (BPMS) Reimagined?

What does Mark McGregor think will be BPMS reimagined? “The next generation of BPMS won’t be startling in that it is likely to only actually deliver on the promise of earlier ideas.” Hmm—Why? Read what’s inside to find out.

Business Rule Solutions: Empowering People with Core Business Knowledge: Concept Models

Frequently overlooked are the challenges of bringing new people in new roles up-to-speed on the business knowledge of the company and the vocabulary used to communicate that business strategy. Ron Ross applies his experience and expertise to demonstrate how you can overcome those challenges and enable new workers to achieve high levels of knowledge productivity in as short a time as possible, using a concept model.

Harmon on BPM: Managing Ongoing Processes

When most process practitioners think of business process work, they think of redesigning or improving processes. In fact, all processes have two phases. Phase I is the state of the current process, and Phase II is the redesign of the Phase I process to improve performance. Read Paul’s Column to understand the significance of Phase I and why practitioners need to have a thorough knowledge of the issues involved.