Archives for July 2016

BPM and Cognitive Apps

Increasingly, organizations will try to improve processes that involve decisions and in many cases they will do it by trying to incorporate cognitive technology.  To facilitate this, leading cognitive vendors will offer apps that will help companies solve specific kinds of problems. A good example of this is IBM’s recent release of IBM Watson Tradeoff […]

When Training Really Doesn’t Matter

My last blog entry described the difference between training and motivation — basic concepts in the Human Performance Improvement field (See.  As I pointed out, Gilbert’s rule is that you (hypothetically) hold a gun to the student’s head and tell them you will kill them if they can’t generate the desired performance.  If they […]

Questioning BPM: Question 6, Why a Process Architecture?

Last month we published the fourth Article from a new book by Paul Harmon and Roger Tregear, Questioning BPM, in which 33 respected thought leaders in the BPM community respond to a set of 15 questions. This month Paul writes a summary of responses to question 6, “Why a Process Architecture”?

Business Rules Solutions: Pattern Questions for Harvesting Business Rules from Business Process Models

In this Column, Ron Ross and Gladys Lam discuss business rules as a powerful tool for practitioners to simplify business process models and enhance their quality. Pattern questions assist not only in capturing related business rules, but also in discussing related business issues with business stakeholders. Their Column presents a targeted set of pattern questions to assist in that process and illustrates them with practical examples.

Class Notes: Power of Text-mining in BPM

Jan vom Brocke, with his colleagues, Stefan Debortoli and Oliver Mueller, investigate text-mining’s potential to support BPM capabilities. Their results show that text-mining offers significant potential for building BPM capabilities in both exploitation and exploration. They identify the considerable potential of applying text-mining in BPM and conclude with a call for more discussion and contributions to this promising new lens through which to build BPM capabilities.

Who Implements Business Process Change?

Connecting Process to Business Value: What is an End-to-End Process Architecture?

In December of 2015, APQC conducted its annual survey to understand the challenges and priorities of process and performance management practitioners in 2016. In this Article, Roger Burlton, BPTA Founder and President and Managing Partner of Process Renewal Group, and Holly Lyke-Ho-Gland, Research Program Manager at APQC, present the second in their series of three Articles summarizing the results of the APQC survey. This Article focuses on defining an end-to-end process and demonstrating what a good end-to-end process should look like.


Dear BPTrends Member: I think we might title this BPTrends July issue the Survey. In addition to our own brief poll, Paul Harmon and Roger Tregear present a summary of responses to “Why a Process Architecture?” and Peter Matthijssen presents the results of a BIZZdesign BPM survey on business transformation. Additionally, Mike Marin presents results […]

Results on Business Transformations Survey – 554 Respondents!

Peter Matthijssen, a BPTrends author and BIZZdesign Managing Consultant and Trainer, presents the results of their recent survey of over 550 BPM professionals worldwide, from management to practitioners in a wide range of disciplines. The Survey focused on (1) what organizations considered their biggest challenges when transforming into digital and adaptive enterprises and (2) how they use software to collaborate on, guide and execute change.

Harmon on BPM: Where is BPM Today?

In his Column this month, Paul highlights the development of BPM from 2003 to the present. While the focus on BPM may appear to have declined a bit, Paul observes that it has morphed into something more complex, but no less important… Today, leading companies are working to automate more complex cognitive processes – an effort that will continue to be a challenge over the course of the next few decades.