Archives for February 2016

Harmon on BPM: The Digital Transformation and Business Process

Paul Harmon believes the current digital transformation is ultimately a business process transformation and that the challenge organizations face is not what to automate, but what to automate first. Read his insights into the Digital Transformation movement and its impact on business processes.

How Organizations Use Process Frameworks

In this month’s video, Holly Lyke-Ho-Gland, a program manager for business excellence research at APQC, discusses How Organizations Use Frameworks.

March 2016

Dear BPTrends Member: This month, I’m happy to announce the publication of the 6th BPTrends BPM Market Survey Report—The State of the BPM Market—2016. The Report analyzes the data collected from a Survey we conducted in the fall of 2015 and includes responses from BPM practitioners working in large, medium and small organizations, representing a […]

Are You a Process Manager?

Performance Architecture: Processes that Can Kill You

Roger Addison recently checked into his room at a major hotel chain. Upon reviewing the emergency exit map to locate the nearest way out, he discovered the map was reversed. Had an emergency occurred, following the map could have proven lethal. Roger and Carol explore other potentially high-risk processes and ask what high-risk processes you have encountered.

Human Processes: We are All Consultants

In his last Column, Keith Harrison-Broninski argued for greater transparency in the decision-making processes used in the UK public sector. This month, he discusses the increasing involvement of members of the public in the UK public-sector decision-making processes. To illustrate his argument, he describes the activities of three initiatives designed to implement practical strategies for community-based action.

Process Improvement: Business Modeling—Is That What We Do?

Alan Ramias doesn’t think the BPM label adequately describes what many process practitioners actually do. In his experience as a consultant called in to provide solutions to a variety of process problems, he begins by modeling the existing organization before seeking solutions. Many organizations do not properly identify their problems and by modeling the organization as it exists, it is easier to identify the problems and opportunities and to gain consensus regarding the solutions and establish priorities. In his Column he presents The Value Creation Hierarchy, the frame of reference he and his colleagues use to do the modeling.

Business Rules Solutions: Process Modeling and the Knowledge Economy

Ron Ross asks if process modeling’s widget-centric origin resulted in deficiencies for developing world-class business solutions to white-collar problems. Are all your business capabilities really so process-centric? Are you being held back by traditional thinking? In this month’s Column, Ron tackles these and related issues.

Repositioning Business Process Management

In this Article, the authors, Joachim Van den Bergh, Işik Öykü, Viaene Stijn and Helsen Eddy – colleagues associated with Vlerick Business School and Prime Foundation Partner ViCre, – explore the future of BPM as a management discipline and identify the key capabilities required for process support units to remain meaningful in a world of business transformation.

Questioning BPM?

In January, 2016, Paul Harmon and BPTrends Columnist, Roger Tregear, published a new book: Questioning BPM? Paul and Roger enlisted a group of 33 respected thought leaders in the business process community to respond to a set of 15 questions. They then edited the responses and produced and published Questioning BPM? This Article presents a summary of responses to the question – Who Cares? Each month they will consider one of these questions in a brief Article.