Archives for July 2015

The Two Types of Change Management

There are lots of articles on Change Management.  Unfortunately, there are really two different types of Change Management, and they are often confused.  Perhaps it might be easier to simply say there is Enterprise Change Management and then there is Process Change Management. Enterprise Change Management usually takes the form of a methodology or framework that […]

BPM 2015

There are several BPM conferences that take place in the course of a year.  The best conference for those who want to discuss the academic and technical aspects of BPM is the international BPM conference sponsored by a committee of university BPM professors that meets in August-September of each year.  The 13th international BPM conference will take […]

Do You Have Digital Processes?

The current mini-survey running on the website asks about the way companies use information. Many commentators assume that we have entered an age in which organizations can achieve major process improvements by incorporating information capture techniques into our processes, analyzing that data in real time, and then modifying our processes in response to changing […]

Decoupling People and Processes

McKinsey & Company just published a very interesting short review of machine learning and speculate on whether advances in machine learning will result in productivity rising while employment does not.  See: Historically, the Industrial Revolution has led to automation and increased productivity.  People displaced when one industry is automated move to new jobs created […]

Transforming Corporate Strategies into Action – Part 2

Jeremy Ross, Trang Jerkic, Tony Penfold, and Hanadi Alwthinani, continue their presentation of the results of their research project to understand how the strategic frameworks suggested in BPM literature apply in real world organizations. In Part 1, they discussed their methodology and their primary conclusion: a strategic management framework using BPM is key to achieving business goals. In Part 2, they present a generic framework that can be adopted for the effective implementation of a process centric approach.

Practical Process: The Primacy of Process

Roger Tregear believes that the primary focus of every organization should be the understanding, management and control of business processes which create, accumulate, and deliver customer value. Organizations must reimagine their operations as value creations and delivery flow. Roger offers three practical steps to get started on creating a sustainable process-based management and process improvement program.

BPM and Lean: Improving Agility – Step Back to move Forward

In his inaugural Column, Peter Matthijssen addresses the challenge of serving the customer in “real time.” To do so optimally, it is critical that the organization be “agile.”
His considerable experience in helping companies build a strategic capability for agility suggests that agility is something that requires support–but how much and what kind? Read what Peter has to say for the answer to the question.

Business Rule Solutions: Six Business Problems the Business Rule Approach Addresses

Ron Ross is frequently asked to summarize what business problems the business rule approach was created to address. In this Column, he defines six commonly experienced business problems, the solutions to which involve the application of a business rule approach.

July 2015

Dear BPTrends Member: This month we are pleased to welcome Peter Matthijssen to the BPTrends roster of authors. Peter will provide a quarterly Column on a subject many readers have requested that we cover—BPM and Lean. As Managing Consultant at Bizzdesign and a Lean Six Sigma black belt and BPM expert, he is highly qualified […]

Addressing the Challenge of Remote BPI Project Teams

The video this month features Gina Abudi, President of Abudi Consulting, offering advice based on considerable experience in addressing the challenge of remote BPI project teams.