Archives for February 2015

Training Operational Managers in Process Concepts

I was discussing some of the roles of process practitioners and, specifically some of the roles of a BPM Center of Excellence, and the question of management training came up.  I believe that process people have a major role to play in training operational managers.  I do not think that process people should be responsible […]

What Process Methodologies Are Used?

This month, the mini-poll on the website focuses on the types of methodologies that organizations use.  So far we’ve only had 19 responses, and hopefully we’ll have a few more before long.  So far, the largest number of our respondents suggest that their organization does NOT use a business process methodology.  I take this […]

Dynamic Processes

I got a BA with a major in biology, and every so often, to try to at least keep aware of how that field is developing, I get a book that let’s me stay up-to-date with one or another aspect of biology.  With this in mind, I recently acquired A First Course in Systems Biology […]

February 2015

Dear BPTrends Member: This month, our authors have provided a range of BPM topics including a rather alarming discussion of the cognitive economy to crowdsourcing and process improvement to a re-examination of the capabilities vs. process discussion. As always, I urge you to share your reactions and comments with the authors on the BPTrends Linkedin […]

Increasing Employee Engagement in Process: The Case for Crowdsourcing

In this Article, Holly Lyke-Ho-Gland, a program manager for business excellence research at APQC, analyzes the results of APQC’s recent research report on continuous improvements. The report suggests that crowdsourcing techniques can succeed where traditional methods to engage employees in process improvements often fail. She cites the crowdsourcing activities used by two organizations to successfully facilitate process improvement.

Using Process to Drive Stakeholder Engagement – Part 1

Laura Thompson, Practice lead, Business Transformation at Capstone Ridge Group in Winnipeg, Canada presents Using Process to Drive Stakeholder Engagement in this, Part 1 of 2 Parts.

Process Solutions: Just What is BPM?

Having participated in several debates on BPTrends Linkedin forum about how BPM derives its value, it became clear to Tom that there is considerable disagreement among experts and practitioners regarding what BPM is and what constitutes a good BPM approach. In this Column, he presents his views regarding what BPM is and the value derived from a properly implemented BPM initiative.

Which type of BP methodology does your organization use?

Harmon on BPM: Types of Process Methodologies

This month, Paul discusses both bottom-up and top-down methodologies and warns that over emphasizing either one can cause problems. He asserts that the best BPM methodologies combine both approaches and manage the entire lifecycle of an organization’s processes, applying a variety of tools and techniques as appropriate.

Extreme Competition: The Cognitive Economy–and YOU

Peter exhorts business analysts and architects to focus on what’s happening in the Cognitive Economy and Cognitive Society instead of continuing to focus on capabilities vs. processes and the latest modeling standards. To emphasize the coming crisis, he cites a study conducted by Princeton and Northwestern Universities which predicts that 47% of Western jobs are at stake, and the wealth gap is reaching historical proportions. What can analysts and BPM professionals do to stem the tide of this “unpredictable, unknowable tsunami”? Peter says “get informed” and suggests a number of useful and accessible sources for doing so.